Solutions to Frequently Asked Questions
Question: Why do I get booted from chat for inactivity, even though I am active?
Answer:  There is a chat timeout system today to prevent chat parkers.

After 60 minutes of chat inactivity, a popup window will appear announcing your chat seesion will end in 60 seconds. Doing nothing will automatically close your chat window.

Otherwise, you can select "Click here to stay in chat". This will reset your timer to start again for another 60 minutes.

The chat timeout process detects mouse movement in the red area of the image below (The real chat window this area is gray):

As long as your mouse crosses this area at least once every 60 minutes, you will never see the timeout message.