Solutions to Frequently Asked Questions
  
Question: Why can't I seem to IM anyone?
  
Answer:  It is our experience that many members simply choose not to use the Instant Messenger, and turn it off. If they have it off, you wont be able to IM them, even though they are online.

It is recommended that you try emailing first, or join the chat room where you will find others that do like to chat.