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   Invalid Email Issue  

SAN DIEGO, CA
4/18/2012 17:29
Posted By:  - SAN DIEGO, CA  
 
Date Posted: 4/18/2012 17:29
   Hi all,

We're having a problem with LL and the longstanding email address that we've been using for years. We've contacted LL admin but they say the problem is with our email provider (cox.net)  and after contacting cox, they say the problem is with the sender (LL). So we're asking if any other users have encountered this problem and how you resolved it.

The last email notification we got from LL was on 3/20 (notifications are enabled). When we go to our LL account, we see that our email is now being flagged as invalid. When we try to send the verification code to our email, nothing ever arrives. LL says that we must have spam blocking turned on or flagged one of their messages as spam so now they can't send anything to our email. For 7 years, we've never had a problem receiving email from LL. We've not changed any spam blocking but checked it both at cox and on our email client (outlook). No spam filters are turned on and even added LL to the safe recipient list.

LL is pointing fingers at cox and cox is pointing fingers at LL and we didn't knowingly make any changes. So anyone else with cox email having a problem with an invalid email address from LL? Not bashing either LL or Cox, just trying to fix the problem.
Thanks



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